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About this manual

This manual sets out the correct definitions,  processes and procedures for all users who use i-VOL.

In order for us to be able to deliver

(a) a high quality, consistent service across the country and

(b) accurate reports on trends and statistics in volunteering in a confident and clear manner, it is essential that all users of I-VOL

definitionrecord information in the same way but also understand the various fields and definitions that are  common to us all.  

Where there is a possibility of different interpretations of a field name, you will see the graphic "definition" beside the field to show that the field requires defining and/or clarity.  The definition contained in this document is the common definition that all centres are expected to adhere to.   

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Similarly, we note throughout the manual, small tricks and tips that can make a users life easier.  Where there is something important for you to note, you will see the graphic “please note”.

 

 

  • Friday, 08 August 2014

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