Our mission is to offer equal opportunities to all sections of the community to participate in meaningful voluntary activity.
We aim to provide a free, high quality volunteer placement service in a friendly and professional manner where volunteering is the focus of our work. We also offer professional support, advice and training to organisations around their volunteering needs so that they can achieve best practice principles in volunteer management.
Our understanding of volunteering is that:

Volunteering is always a matter of choice and is done of the volunteers? own free will and without coercion.
Volunteering is a legitimate way in which citizens can participate in the activities of their community.
Volunteering benefits both the community and the volunteer and gives people a sense of ownership of their local community.
Voluntary work is unpaid.
Volunteering is a vehicle for individuals or groups to address human, environmental and social needs.

We believe that:

Volunteers should be treated with respect and dignity.
Everyone should have an equal opportunity to volunteer.
Volunteering should respect the rights, dignity and culture of others.
Everyone should have a positive experience of volunteering.
Volunteering should be a “win – win”situation for both the volunteer and the organisation.

Therefore, we are committed to:

Promoting the value of volunteering to all sectors of the local community.
Offering a service that will be inclusive, accessible and high quality.
Serving as best we can every volunteer who accesses our service and ensuring that volunteers are the focus of our work.
Resourcing and supporting volunteers to make informed choices about volunteering, maintaining relevant, up-to-date information on volunteering opportunities.
Developing new opportunities and projects involving volunteers in their local community
Referring volunteers to a wide range of community and voluntary projects across all sectors of the community.
Working with organisations so that they can achieve best practice principles in volunteer management.
Ensuring that volunteers do not replace paid workers nor constitute a threat to the job security of paid workers.
Promoting the principles of equity and participation within the volunteer sector.
Raising the profile of volunteering in organisations, government and the community in general.